What is Bimodal IT?
It is same as the “shadow IT” or the application server under a business analyst’s desk. This is the same server that one fine Monday morning does not work because the business side analyst who owned and operated it has left the company. This server was running critical reports for the executives and nobody knows why the report was not generated this fateful Monday. IT is running around like headless chicken to find the issue with no clue or the trace of this application. Finally, someone connects the dots between the report and the analyst that who left the company. Now IT is on it, to get things under control and provide an enterprise grade quality of service that is its charter to deliver.
1 Comment Click here to read/write comments